We are a leading agent in Sittingbourne looking for someone to join us as a Senior Sales Negotiator to work in one of our small, highly focused teams. The right candidate will be dedicated, have excellent telephone skills, be able to demonstrate an understanding of what excellent customer service looks like and be keen to join a market leading company focused on providing the best possible service for all its clients.
Key responsibilities include:
- Responsible for developing and maintaining close relationships with highly valued clients
- Delivering excellent customer care over multiple communication channels including telephone, email, Whatsapp/SMS and social media
- Build meaningful relationships with colleagues and other teams in the business
- Advising clients about creating effective marketing strategies
- Identifying potential buyers, negotiating deals, and completing sales transactions
- Marketing properties to potential buyers, including creating marketing material, social media campaigns and organising open house events
- Oversight of data quality to ensure compliance and effective workflows
- See a target and exceed it
Requirements:
- Prior experience in estate agency sales is preferred
- Excellent communication and negotiation skills
- The ability to work well under pressure.
- The ability to work closely with colleagues in a small team
Career Progression Opportunities:
We believe in offering our employees opportunities for career progression and growth. As a Senior Sales Negotiator, you will have the chance to develop your skills and knowledge, and progress to more senior positions within the company. We offer a range of training and development opportunities, and we encourage our employees to take advantage of these to further their careers in the estate agency industry
What we offer:
Not only will you be working for one of the areas most loved agents which is highly rated in the UK at ‘The best Estate Agent Guide’ we are also offering a competitive salary from £25,000 per annum + bonus and commission – depending on experience, expected OTE between £30,000 to £40,000. The hours worked will be Monday to Friday 9:00 – 18:00 and every other Saturday 9:00 – 17:00, you will be given a day off in lieu for any Saturdays worked. You will also receive 20 days annual leave + bank holidays.
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Operations & Business Development Manager
Current Opportunities
Customer Excellence
The right candidate will be dedicated, have excellent telephone skills and be keen to join a market leading company focused on providing the best possible service for all its clients.
We are a leading agent in Sittingbourne and have a modern, prominent high street office and a fantastic local recommendation.
We are looking for someone to join our team as a customer service support individual. Ideally will have previous experience working in a customer service role with fantastic telephone skills. You will need to have the confidence to talk to customers in an authoritative manner whilst showing empathy and understanding.
If you have a great work ethic and the desire to provide extraordinary customer service and have fantastic relationship building skills then this could be the role for you.
Key responsibilities include:
• Responsible for handling calls from vendors, purchasers, landlords and tenants
• Delivering excellent customer care over multiple communication channels including telephone and email
• Taking ownership of customer enquiries from start to finish
• Help people to sell, buy, let, or rent their property, you will need to make them feel valued and looked after from the first interaction
• Recognise the opportunity to help further and present useful additional products and services we supply such as mortgages and conveyancing
• Instinctively know how to spot potential leads and refer customers to relevant colleagues
• Build meaningful relationships with your clients and the team in branch
• Updating and inputting of client records on the CRM database
• See a target and exceed it
What we offer…
Not only will you be working for one of the areas most loved agents that was highly rated in the UK at ‘The Best Estate Agent Guide’.
We are also offering a competitive salary from £20,000* - £26,500* (*from 1st April) per annum + bonus and commission – depending on experience.
The hours worked will be Monday to Friday 9:00 – 18:00 and every other Saturday 9:00 – 17:00 (with a day in lieu). You will also receive 20 days annual leave + bank holidays.