gavl livestream property viewings introduction with woman on laptop at quealy estate agents

Quealy & Co Lettings lead the way with livestream viewings

At Quealy & Co we are always trying to be innovative and early adopters of the latest technology in our industry. When the Covid-19 pandemic and subsequent lockdown restrictions hit in March 2020, we researched ways in which we could still give the same excellent customer service while keeping our staff and customers safe.

Throughout 2020, we were one of the first estate agents in the UK to adopt livestream viewings. This enables tenants or buyers to attend a live viewing event remotely by signing into an App.

What is a livestream viewing?

We conduct the property viewing event at a scheduled time, advertised in advance to prospective buyers or tenants and during the tour of the property anyone watching is able to ask questions in a live environment.

Director, Dee Quealy comments:

“The App is provided by an Australian company called Gavl who originally provided the livestream viewing service across Australia and New Zealand. Not only will has it enabled us to market properties more safely in a global pandemic, it gives buyers and tenants easy access to new homes that might be of interest.

Our lettings team are carrying out almost 100% of their first viewings via the Gavl app, keeping current tenants and homeowners as safe as possible.”

Limiting contact in the pandemic

The fact we can stay open as an industry means we must take extra care and remain vigilant in the efforts to keep colleagues, clients, and our local community safe. We will continue to apply strict Covid safety measures according to government guidelines whenever you come into contact with the Quealy team.

Gavl has allowed our lettings team to provide landlords with the excellent service they are used to from Quealy & Co, while playing our part to limit the spread of Covid-19. And with the proven success and popularity of livestream viewings, it will probably be here to stay when we return to some kind of normal...

Are you a tenant looking to rent a property in Kent?

We have a wide range of properties to rent in the Sittingbourne area. View them from the comfort of your own home via our livestream viewing service. Click here to see all properties to rent with Quealy & Co.

Are you a landlord with a property to let in Kent?

Being one of the most innovative local letting agents in the Sittingbourne area, we’d be delighted to offer you a free, no obligation lettings valuation of your property. Click here to use our instant online valuation tool, which will give you a sales and lettings estimation of your property’s value. Alternatively for a more accurate valuation, get in touch with our friendly team by calling 01795 429836 or email


Ready to start working with an award winning estate agent?

Chat With Us