Renting with Pets: What Kent Landlords Need to Know

Renting with Pets: What Kent Landlords Need to Know

Renting with pets has long been a challenge. This challenge is not just for tenants, but for landlords who want to stay flexible while protecting their property.

Now, with the Renters’ Rights Bill coming into effect, that balance is changing. Landlords across Kent will soon be legally required to consider pet requests fairly rather than applying a “no pets allowed” blanket rule.

According to the State of the Lettings Industry Report, 51% of tenants say they would consider getting a pet once the new Bill becomes law. Yet, only 7% of rental properties are currently listed as pet-friendly.

So, what does this mean for you as a landlord? And when can you still say no? Let’s break it down.

What’s Changing for Landlords?

Until now, allowing pets in a rental property has been entirely at a landlord’s discretion. Under the new legislation, tenants will have more rights to request a pet and landlords will have to respond fairly and in writing.

Here’s what you need to know:

No blanket bans: Tenants can make a formal request to keep a pet.

Fair consideration required: Landlords must consider each case and can only refuse with a valid reason.

Right to appeal: Tenants who feel a refusal is unfair will have the option to challenge it.

The goal is to encourage responsible pet ownership in the private rented sector, while maintaining fairness for landlords.

When Can a Landlord in Kent Say No to Pets?

While the Bill aims to make renting with pets easier, it doesn’t remove a landlord’s right to refuse in certain situations.

Here are the key instances where you can justifiably decline a pet request:

1. Lease Restrictions

If your property is leasehold and your superior landlord or freeholder prohibits pets, that restriction overrides a tenant’s request.  

2. Health Concerns

If you or other residents in the building have severe allergies that make visits, inspections, or living arrangements impractical, you can reasonably refuse.  

3. Health or Safety Risks

You may say no if the pet:

- Isn’t vaccinated

- Has fleas, ticks, or other infestations

- Could pose a health risk to the property or future tenants  

4. Unsuitable Property Type

If the property simply isn’t appropriate for the pet’s welfare. For example, a request for keeping a large dog in a small flat with no garden would mean a refusal may be justified.

If a tenant disagrees, they can refer the matter to the Private Rented Sector Ombudsman, so ensure all decisions are clearly recorded.

What Happens If You Refuse Without a Valid Reason?

If a refusal seems unreasonable, tenants can challenge it. That’s why it’s vital to document all decisions clearly, outlining the reasons for refusal and keeping any supporting evidence on file.

A well-recorded process not only protects your property, but it also protects you legally.

Pet Damage and Insurance: What’s Covered?

Earlier drafts of the Bill included a clause allowing landlords to require pet damage insurance, but this has now been removed.

The Government confirmed that a tenancy deposit should be enough to cover any pet-related damage, such as scratched floors, chewed furniture, or stained carpets.

If the cost of repairs exceeds the deposit, landlords can still pursue tenants for the difference.

What If Tenants Keep Pets Without Permission?

If a tenant keeps a pet despite a valid “no pets” clause, you have the right to:

- Take action for breach of contract, or

- Seek resolution through the Private Rented Sector Ombudsman

Always check your tenancy agreement wording to ensure it reflects the new regulations and outlines the correct process for pet requests.

The Benefits of Allowing Pets in Your Rental Property

Many Kent landlords are discovering that being pet-friendly can actually be good business. Here’s why:

Higher demand: Pet-friendly homes attract more tenants and reduce void periods.

Longer tenancies: Pet owners typically stay longer, lowering turnover and marketing costs.

Less risk than expected: 76% of landlords report no pet-related damage at all.

Better relationships: Allowing pets can lead to happier tenants and smoother tenancies.

In short, a flexible approach could make your property more appealing and more profitable.

How to Handle Pet Requests Step-by-Step

When a tenant applies to keep a pet, follow a clear and structured process:

1. Written Request

Tenants must submit their pet request in writing, detailing the type, breed, and relevant health or vaccination records.  

2. Respond Within 28 Days

Landlords must respond in writing within 28 days, approving or refusing with reasoning. If you need more details, such as vaccination proof, you can request them within this same timeframe.  

3. Extensions

If more information is provided, you can extend your decision period by an additional 7 days.  

4. Superior Landlord Consent

If you need permission from a superior landlord, you must request it within the first 28 days and then respond to the tenant within seven days of receiving their reply.

Remember: Permission is required for any pet staying in the property, even a temporary visitor. Without approval, tenants could be in breach of their tenancy agreement.

Stay Compliant and Protected with Quealy & Co

As new legislation takes effect, it’s vital for Kent landlords to stay compliant and protect their investments.

At Quealy & Co, our Lettings and Property Management team helps landlords navigate changes like the Renters’ Rights Bill with confidence; from updating tenancy agreements to managing pet requests professionally.

If you’d like tailored advice on how to manage pet permissions or ensure your property remains compliant, we’re here to help.

Call: 01795 429836
Email: lettings@quealy.co.uk